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Customer Support Companies on Reddit

Customer service and helpdesk software.

52 Companies Tracked
52,594 Reddit Mentions
3 Subreddits Monitored
Top subreddits:

What are the best Customer Support tools according to Reddit?

Based on 52,594 mentions across 3 subreddits, the most discussed Customer Support companies on Reddit are Ben Jen Online, LLC, Emergent Properties, Groove Customer Support. Our rankings track real community discussions — no company can pay for placement.

Rankings by Reddit Discussion Volume

Companies ranked by how frequently they're mentioned on Reddit in the past 30 days.

# Company Website Mentions (30d) Sentiment Trend Top Subreddits
1 Ben Jen Online, LLC benjenonline.com ↗ 199 Positive → 3% r/smallbusinessr/SaaSr/CustomerService
2 Emergent Properties logcheckapp.com ↗ 199 Positive ↑ 11% r/SaaSr/smallbusinessr/CustomerService
3 Groove Customer Support groovehq.com ↗ 197 Neutral ↓ 15% r/SaaSr/smallbusinessr/CustomerService
4 Helpshift helpshift.com ↗ 195 Positive ↓ 11% r/CustomerServicer/smallbusinessr/SaaS
5 LogMeIn logmeininc.com ↗ 194 Positive ↑ 9% r/CustomerServicer/smallbusinessr/SaaS
6 CallVU callvu.com ↗ 190 Neutral → 2% r/SaaSr/CustomerServicer/smallbusiness
7 Bomgar bomgar.com ↗ 184 Neutral ↓ 8% r/SaaSr/smallbusinessr/CustomerService
8 Sparkcentral sparkcentral.com ↗ 184 Positive → 2% r/CustomerServicer/smallbusinessr/SaaS
9 LogicNets logicnets.com ↗ 180 Neutral ↓ 7% r/SaaSr/smallbusinessr/CustomerService
10 myTips mytips.co ↗ 179 Neutral ↑ 13% r/SaaSr/smallbusinessr/CustomerService
11 BYOM! byomit.com ↗ 173 Positive ↓ 7% r/smallbusinessr/CustomerServicer/SaaS
12 Haptik haptik.co ↗ 170 Positive ↑ 20% r/SaaSr/smallbusinessr/CustomerService
13 Customer360 customer360.co ↗ 165 Positive ↑ 20% r/CustomerServicer/smallbusinessr/SaaS
14 Parature parature.com ↗ 165 Positive → 1% r/smallbusinessr/SaaSr/CustomerService
15 Crowdcare crowdcare.com ↗ 164 Positive ↑ 24% r/CustomerServicer/smallbusinessr/SaaS
16 WalkHub walkhub.net ↗ 161 Neutral ↓ 13% r/CustomerServicer/smallbusinessr/SaaS
17 Billowby billowby.com ↗ 160 Positive ↑ 20% r/SaaSr/smallbusinessr/CustomerService
18 Conversocial conversocial.com ↗ 148 Positive → 4% r/SaaSr/smallbusinessr/CustomerService
19 Bright Pattern brightpattern.com ↗ 144 Positive ↓ 7% r/CustomerServicer/smallbusinessr/SaaS
20 nanoRep nanorep.com ↗ 140 Positive ↑ 15% r/SaaSr/CustomerServicer/smallbusiness
21 PARx Solutions parxsolutions.com ↗ 132 Positive ↑ 29% r/smallbusinessr/CustomerServicer/SaaS
22 Reamaze reamaze.com ↗ 120 Positive ↑ 21% r/smallbusinessr/SaaSr/CustomerService
23 Help Scout helpscout.net ↗ 118 Positive ↑ 9% r/CustomerServicer/smallbusinessr/SaaS
24 tuQuejaSuma tuquejasuma.com ↗ 114 Positive ↑ 15% r/CustomerServicer/smallbusinessr/SaaS
25 Opez opez.com ↗ 112 Neutral ↑ 15% r/smallbusinessr/CustomerServicer/SaaS
26 Modria modria.com ↗ 105 Neutral ↑ 28% r/CustomerServicer/smallbusinessr/SaaS
27 Lowfoot lowfoot.com ↗ 104 Neutral → 4% r/SaaSr/smallbusinessr/CustomerService
28 AlwaySupport alwaysupport.com ↗ 91 Neutral ↑ 9% r/SaaSr/CustomerServicer/smallbusiness
29 Zendesk zendesk.com ↗ 84 Neutral → 4% r/BitMartExchanger/Helldiversr/Zendesk
30 SupportBee supportbee.com ↗ 83 Positive ↓ 15% r/CustomerServicer/smallbusinessr/SaaS
31 Crowdio crowdio.com ↗ 67 Positive ↑ 24% r/SaaSr/smallbusinessr/CustomerService
32 VeriShow verishow.com ↗ 63 Positive ↑ 12% r/smallbusinessr/CustomerServicer/SaaS
33 Talkdesk talkdesk.com ↗ 59 Positive ↑ 6% r/SaaSr/smallbusinessr/CustomerService
34 Drift drift.com ↗ 50 Neutral r/GrowthHackingr/PSForger/CAMGODDESS
35 Crisp crisp.chat ↗ 50 Positive r/Nepaltrekkingpackagesr/Marketingblogsr/HFY
36 Intercom intercom.com ↗ 50 Neutral r/hackernewsr/SaaSr/programming
37 Front front.com ↗ 50 Positive r/TryAIr/processmanagementr/UKGardening
38 Support Your App supportyourapp.com ↗ 40 Neutral ↑ 12% r/SaaSr/CustomerServicer/smallbusiness
38 LiveChat livechat.com ↗ 1 Positive ↓ 67% r/u_Excellent-Arrival-55r/spidersr/rdiamondCrypto4life
39 Logicalware logicalware.com ↗ 36 Neutral ↑ 6% r/SaaSr/CustomerServicer/smallbusiness
40 Lightspeed lightspeed.com ↗ 35 Positive ↓ 13% r/CustomerServicer/smallbusinessr/SaaS
41 Taxify24 taxify24.com ↗ 30 Positive ↑ 19% r/CustomerServicer/smallbusinessr/SaaS
42 HelpCrunch helpcrunch.com ↗ 27 Neutral r/CustomerServicer/smallbusinessr/SaaS
43 GaiaX en.gaiax.com ↗ 26 Positive → 3% r/smallbusinessr/CustomerServicer/SaaS
44 Freshdesk freshdesk.com ↗ 22 Neutral → 5% r/u_Worksnapsr/cryptogeumr/trainsimworld
45 devContact devcontact.com ↗ 20 Positive ↑ 12% r/CustomerServicer/smallbusinessr/SaaS
46 Tidio tidio.com ↗ 15 Positive r/Tidior/artificialr/AI_Customer_Support
47 UserVoice uservoice.com ↗ 10 Neutral ↓ 9% r/ProtonMailr/Twitchr/waze
47 Chatwoot chatwoot.com ↗ 7 Positive ↓ 12% r/Chatwootr/CustomerSuccessr/Zendesk
48 Help Scout helpscout.com ↗ 7 Positive r/businessr/Serverlifer/u_rmvtebor
49 Tawk.to tawk.to ↗ 5 Positive ↑ 67% r/egyptstoryr/goruntulusohbetr/u_Soniaqq
50 Helpjuice helpjuice.com ↗ Neutral r/Leadershipr/startupsr/business

Methodology

Rankings are based on publicly available Reddit discussions. We scan 3 subreddits relevant to customer support and count mentions of each company. Sentiment is determined through natural language analysis of the context surrounding each mention. Data refreshes daily.

Only companies with 10 or more total mentions are included to ensure statistical relevance. Rankings reflect genuine community discussion — no company can pay for placement.

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